Please read these terms carefully before using our services
Last updated: January 2024
By accessing or using the Cosmic Robin website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our services.
Cosmic Robin provides travel planning and booking services, including curated travel packages, custom itinerary design, and travel consultation. We act as an intermediary between travellers and service providers such as hotels, airlines, and tour operators.
All bookings are subject to availability and confirmation. Submitting an enquiry does not constitute a confirmed booking. A booking is only confirmed when you receive written confirmation and have paid the required deposit.
All prices are quoted in British Pounds (GBP) unless otherwise stated. Prices may be subject to change due to currency fluctuations, fuel surcharges, or changes in supplier costs until full payment is received.
Cancellation charges apply as follows:
We reserve the right to cancel bookings due to insufficient numbers, safety concerns, or circumstances beyond our control. In such cases, we will offer an alternative arrangement or a full refund.
We strongly recommend that all travellers obtain comprehensive travel insurance covering cancellation, medical expenses, repatriation, and personal belongings. Proof of insurance may be required before departure.
You are responsible for ensuring you have valid travel documents including passports, visas, and any required health certificates. We can provide guidance but cannot accept responsibility for denied entry due to inadequate documentation.
Some activities may involve physical exertion and inherent risks. You are responsible for assessing your fitness to participate. Please inform us of any medical conditions or accessibility requirements at the time of booking.
We accept responsibility for the services we directly provide and the actions of our employees. However, we act as agents for third-party suppliers and cannot accept liability for their services beyond our legal obligations.
Our liability is limited to a maximum of the cost of your booking. We are not liable for indirect losses, loss of enjoyment, or circumstances beyond our reasonable control.
All content on this website, including text, images, logos, and design elements, is the property of Cosmic Robin or our licensors. You may not reproduce, distribute, or use this content without written permission.
You agree to use this website only for lawful purposes. You must not:
We may update these Terms of Use at any time. Continued use of our services after changes constitutes acceptance of the revised terms.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these Terms of Use, please contact:
Cosmic Robin
42 Wanderlust Lane
London, EC2A 4NE
United Kingdom
Email: [email protected]
These terms form a binding agreement when you use our services. Individual travel arrangements may have additional specific conditions. We recommend keeping copies of all booking confirmations and correspondence for your records.